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E & A 1123 Complaint - cvs doesn't like accepting coupons
E & A 1123 Complaint

E & A 1123 Complaint

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cvs doesn't like accepting coupons


The Cvs store on dowlen rd in Beaumont Texas is horrible!! The customer service is so non existent its pathetic. The manager on duty was named Heather and she is very rude and unhelpful. They hate couponers, so if you're looking for savings don't go there because she will find any reason to not accept them. I had a 3.00 off coupon for 4 pk bic comfort razors.The coupon was scanned for the razors and it went through. Because the pack was only 4.99 and I received 2.00 EB back after my coupon, (making them free)she went to price check them. She then came back and said I couldn't get them because it was the wrong pack. I asked if it was the wrong item why did the cash register take off the 3.00. She stated that the system was crazy and would take off 3.00 for milk if it was scanned, so that meant nothing. I was then told that the cashier was only allowed to do 2 transactions per person and I was asked to move out of the way, so that the cashier Tinesha could ring up people who were behind me. I asked Heather for the corporate office's phone number and was told to get it off the website. I will never return to this store and I will also let my friends and family know to never shop there either. Cvs is going to lose a lot of money for rude managers with poor customer service skills!


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